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Unable to activate office 2016 in mac software#
Unable to activate office 2016 in mac windows#

Run this DNS query to make sure the system can locate the KMS. In particular, some NAT configurations interfere with activation. As you review the network configuration, look for nonstandard IP addresses and DNS servers. : EnabledĬommunication with the KMS is restricted to the UVM networks, including Wifi and VPN. : Friday, Decem10:45:34 AMĭefault Gateway. : Intel(R) PRO/1000 MT Network Connection

Run ipconfig /all to collect information about the current network configurationĬonnection-specific DNS Suffix. The next step is to determine whether there’s a problem with communications between this system and the KMS server.

We can tell that this installation is the correct version of Office (“Office 14, COLUME_KMSCLIENT channel”). The Out-Of-Box (OOB) grace period is 30 days. REMAINING GRACE: 20 days (29077 minute(s) before expiring) Last 5 characters of installed product key: H3GVB Is running within the valid grace period.

Unable to activate office 2016 in mac software#

LICENSE DESCRIPTION: Office 14, VOLUME_KMSCLIENT channelĮRROR DESCRIPTION: The Software Licensing Service reported that the application LICENSE NAME: Office 14, OfficeProPlus-KMS_Client edition

Unable to activate office 2016 in mac windows#

Microsoft (R) Windows Script Host Version 5.8 Office 2010’s license status before activation looks like this:Ĭ:\>"Program Files\Microsoft Office\Office14\OSPP.VBS" /dstatus Office will renew the activation every seven days, bumping the remain grace days back to 180. An activation is good for 180 days (six months). Last 5 characters of installed product key: WFG99 REMAINING GRACE: 179 days (259185 minute(s) before expiring) LICENSE DESCRIPTION: Office 16, VOLUME_KMSCLIENT channel LICENSE NAME: Office 16, Office16ProPlusVL_KMS_Client edition Microsoft (R) Windows Script Host Version 5.812Ĭopyright (C) Microsoft Corporation. Run ospp.vbs /dstatus to show the current Office activation statusĪn example of a successfully activated installation of Office 2016:Ĭ:\Program Files (x86)\Microsoft Office\Office16>ospp.vbs /act In this case, the path to ospp.vbs is: Office 2010Ĭ:\program files (x86)\Microsoft Office\Office 14\ospp.vbsĬ:\program files (x86)\Microsoft Office\Office 15\ospp.vbsĬ:\program files (x86)\Microsoft Office\Office 16\ospp.vbsġ. The recommended installation is the 32-bit version of Office on a 64-bit version of Windows. The location of this script depends on the version of Office (2010, 2013, or 2016 32-bit or 64-bit), and the version of Windows (32-bit or 64-bit). Several of the following step use the ospp.vbs script. (No need for images pasted into Word documents please no!) Then you can paste the text to any place you want an email message, a footprint entry, or a text file in notepad.

When you are ready to copy the text from the command prompt, right-click the title bar of the window, select Edit > Select All, and then Control-C to Copy the text to the clipboard. This will prevent you losing earlier steps as the lines scroll off the screen.

Change the Properties of the command prompt window to increase the Screen Buffer.

Run cscript /h:cscript, which changes the default script host to cscript, so that output will go to the command prompt instead of a pop-up dialog box.

Open an elevated Command Prompt (Run As Administrator).

If you ask me (or other IT staff) for help with Office activation, the first thing I will ask from you is the output of the commands in the steps below.There are a few steps that will make it easy to collect all the output of your troubleshooting steps. Gathering data is essential to fixing problems.